Our services are recognized nationally for quality, safety, timeliness, and coordination.
Family HealthCare Network Transportation
We offer door-to-door services:
- Patients will be picked up at their residence and dropped off at their residence after their appointment.
- Vans are equipped with an infant’s car seat and toddler’s car seat (one of each, at minimum).
- When a service (e.g. pharmacy, OB/GYN) is not offered at the health center where the patient lives, we will transport the patient to the nearest FHCN center that offers the service.
| Health Centers | Hours | Last Pickup |
|---|---|---|
| Porterville, Terra Bella, Springville, Strathmore | Monday-Friday | 8am-5:15pm | 4:15pm |
| Woodlake, Farmersville, Exeter, Ivanhoe | Monday-Friday | 8am-4:15pm | 3:15pm |
| Visalia | Monday-Friday | 8am-5:15pm | 4:15pm |
| Cutler, Dinuba | Monday-Friday | 8am-4:15pm | 3:15pm |
| Hanford | Monday-Friday | 8am-5:15pm | 4:15pm |
| Fresno (First St, Clark St, Clinton, Olive) | Monday, Wednesday-Friday | 8:20am-4:00pm | 4:00pm |
Public Transportation
View the schedules available in the surrounding areas. Bus passes are available at the front desk at most health centers.
TCAT
https://www.co.tulare.ca.us/government/rma/trans/transit.asp
- Route 10-North County route through Dinuba, Sultana, Cutler, Orosi, Yettem, Seville back to Visalia Transit
- Route 30-North East route through Ivanhoe, Woodlake, Lemon Cove, Three Rivers back to Visalia Transit.
- Visalia Transit Center is located directly across from FHCN Oak Health Center.
- Encourage these routes for radiology/ultrasound appointments at Oak/Bridge health centers.
- Bus passes are available at the front desk for Visalia Oak, School, Bridge.
Porterville
https://www.ci.porterville.ca.us/depts/PortervilleTransit/maps.cfm
- Bus tickets are available at Porterville Health Center’s front desk.
Kings County
https://www.mykartbus.com/kartmaps.htm
- Transfer center located close to FHCN Hanford Health Center.
- Includes routes between Hanford and Armona, Avenal, Corcoran, Grangeville, Hardwick, Kettleman City, Laton, Lemoore, Stratford, and Visalia.
Blue Cross / Health Net Patients
Refer to program guidelines for more information.
- Anthem Blue Cross – Call Anthem Blue Cross Transportation Reservations at 1-877-931-4755 at least 5 business days before your appointment, not including the day you call, weekends or holidays.
- Give the member ID# listed on the member ID card.
- If it’s the first time calling, give the primary care provider’s name, phone and fax numbers. Patient must also give the name of the doctor the patient is visiting and address.
- Health Net – Call 1-855-253-6863 at least 5 business days in advance.
- Give the member ID# listed on the card or they can look up by patient’s full name and DOB.
- Can be scheduled 30 days out.
Valley Medical Transport
Available to Medi-Cal patients who have a physical or mental disability (including wheelchair-bound). 559-734-8743
- Patients on wheelchairs for non-emergent reasons.
- 5-7 days’ notice in advance.
- Straight Medi-Cal – no prior authorization.
- Medi-Cal Managed Care (Anthem Blue Cross & Health Net) require patients to contact the health insurance & request authorization and request Valley Medical Transport.
- Anthem Blue Cross & Health Net will fax the prior authorization to Valley Medical Transport. If they cannot accommodate the patient, then the insurance will find another vendor.
- Private cost – $50 round trip + $2.50 per mile